TERMS & CONDITIONS


Please read these terms and conditions carefully before using ECLECTICROOM WEB STORE.


BUYING PRODUCTS ON OUR WEBSITE

By placing an order on ECLECTICROOM WEB STORE you acknowledge to have read and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then you should contact us at info@eclectic-room.com before placing your order with us. We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us. All contracts are concluded in English.


PRICES

ECLECTICROOM WEB STORE accepts payments in US Dollars.The default currency is in US DOLLARS, and can be viewed in AED. We accept all major credit cards and Paypal as payments.


AVAILABILITY

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.



DELIVERY & SHIPPING

Delivery in the United Arab Emirates, is via a local courier service. Estimated delivery time is 2-3 days.
We offer free delivery for orders over AED150. Charges for delivery are AED25 throughout the country.

For international orders, please email us at customerservice@eclectic-room.com



ACCURACY OF CONTENT

We take every care to ensure that the description and specification of our products are correct at the time of publication. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you. Orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. We shall not be liable to any person for any loss or damage which may arise from the use of any of the products.

Items sold are mostly pre-loved or if new, will be stated and the condition of each item is clearly described on the website. Pictures provided are included as part of the descriptions. Please read the description of the item and view the images carefully before purchasing.

Please note that we do not have any guarantee on vintage watches and vintage cameras and therefore is not included for returns. These items are described as per they were at the time of our possesions. In general, vintage items needed to be serviced every few years to maintain its working conditions.
Some vintage items might have some defects and unique details due to its old age. This is acceptable as part of the vintage unique character and rarity.



AUTHENTICITY GUARANTEED

All our items are guaranteed of its quality and authenticity. Each item is professionally checked for authenticity and traits of the particular product and designer.



RETURNS & EXCHANGES

Please read the description of the item and view the images carefully before purchasing. Items sold are mostly pre-loved or if new, will be stated and the condition of each item is clearly described on the website. Pictures provided are included as part of the descriptions.

Please note that we do not have any guarantee on vintage watches and vintage cameras and therefore is not included for returns. These items are described as per they were at the time of our possesions. In general, vintage items needed to be serviced every few years to maintain its working conditions.

In an unlikely event that you receive your item damaged or not as described, we are happy to offer you a full refund. If your item is received as described but you are not entirely satisfied with the product we are happy to offer you an exchange. Shipping cost is bearable by the buyer in this case. In both cases, you must return the item within three days of receipt and in the same condition as when you received it, with all tags still in place, in order to be permitted an exchange or refund.

Refunds and Exchanges Policy

You must notify us of a return or exchange within three days of receiving your item. Prior to returning your item, please email us atreturns@eclectic-room.com stating the reason for the return, name and contact details and we will email you a Return's ID number. We are not able to process the return after the three days.

The item must be returned to us in the same condition as you received it, in the same packaging and with all tags and labels still attached. Please write clearly the Return’s ID number on the outside of the packaging when returning the item.

If the item was damaged or not as described on the website you will not be charged any return shipping fee. We will organize a courier to collect the item from you directly.
If the item was received as described on the website and you are returning the item for another reason, you must arrange for the item to be delivered to us at your own cost.

Once your return has been received, it will be inspected and we will then process your refund or exchange.
If you are entitled to a refund we will reimburse you the cost of the item less the original shipping cost. The refund will be issued via the original payment method, mode of payment when you purchased from the website.

If you are entitled to an exchange, please email us with the item you would like to exchange it for.

If you wish to return a purchase, or for any further inquiries, please notify us at returns@eclectic-room.com